Fire Insurance Claims Guide
Claim Guidelines
If any event given rise to or likely to give rise to a claim under this policy comes to his knowledge the Insured shall:
(a) immediately
(i) take steps to minimize the Damage and recover any missing property
(ii) give notice in writing to the company
(iii) give notice to the Police in the event of deliberate or malicious damage;
(b) within 30 days or such further time as the Company may in writing allow deliver the claim form together with the following information to the Company:
(i) a claim in writing for the Damage containing as particular an account as may be reasonably practical of all the several articles or items of property Damaged and the amount of Damage thereto respectively, having regard to their value at the time of the Damage
(ii) particulars of all other insurances if any;
(c) at all times at his own expense provide to the Company all such information and available documents or proofs regarding
(i) the origin and cause of the Damage and the circumstances under which the Damage occurred
(ii) any matter touching the liability or the amount of liability of the Company
as may be reasonably required by the Company together with a declaration on oath or in other legal form of the truth of the claim and any matters connected therewith.
Claim Form could be
• downloaded here
• obtained by fax via telephone number (852)2137 7639 of the Claims Department
• acquired in person at the office of China Pacific Insurance Co., (H.K.) Ltd.
Address | : | Suite 4301, 43/F, Central Plaza, 18 Harbour Road, Wanchai, Hong Kong. |
Please return the completed and signed Claim Form to our Claims Department by
• Mail | : | China Pacific Insurance Co., (H.K.) Ltd. Suite 4301, 43/F, Central Plaza, 18 Harbour Road, Wanchai, Hong Kong. |
• Fax | : | (852)2137 7655 |
• E-mail | : | claims@cpic.com.hk |